Do people I add to a Panel need to pay anything?
No, your Panel members can choose to register for the Approval Donkey platform and remain on a FREE account for as long as they desire or they don’t have to register at all and just complete their requests via email only.

What credit cards do we accept?
We accept Visa and Mastercard Credit Cards.

Why do we charge in New Zealand dollars?
We charge any subscription costs in New Zealand dollars because we are a New Zealand based company and this is our local currency, we hope to offer further currencies soon.

Are there up front costs for Approval Donkey?
No, we are a SaaS (Software as a Service) platform so there are no upfront costs like installation costs or anything.

How do I change my credit card details?
This can be completed in the Approval Donkey Billing portal, you should have received a link to the Portal in your original sign-up email. If you cannot find this or are having trouble accessing please email us at info@approvaldonkey.net so we can help sort things out.

How do I cancel or delete my account?
This can be completed in the Approval Donkey Billing portal, you should have received a link to the Portal in your original sign-up email. If you cannot find this or are having trouble accessing please email us at info@approvaldonkey.net so we can help sort things out.

Can I try Approval Donkey before I buy?
Yes absolutely, we have a FREE account.

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